下載次數(shù)：298次 瀏覽次數(shù)：515次發(fā)布時(shí)間：2015-09-26 18:102B Technologies, Inc. warrants its products against defects in materials and
workmanship. 2B Technologies will, at its option, repair or replace products which
prove to be defective. The warranty set forth is exclusive and no other warranty,
whether written or oral, is expressed or implied. 2B Technologies specifically
disclaims the implied warranties of merchantability and fitness for a particular purpose.
Warranty Periods
The warranty period is one (1) year from date of receipt by the purchaser, but in no
event more than thirteen (13) months from original invoice date from 2B Technologies,
Inc.
Warranty Service
Warranty Service is provided to customers via web ticket, email and phone
support, Monday - Friday, from 9:00 a.m. to 5:00 p.m., Mountain Time USA.
The preferred method of contacting us is through our web ticketing software at:
This way all technical staff at 2B Tech will be alerted of your problem and be
able to respond. When you receive an email reply, please click on the Ticket
link provided to continue to communicate with us directly over the internet. The
web ticket approach to customer service allows us to better track your problem
and be certain that you get a timely response. We at 2B Tech pride ourselves
on the excellent customer service we provide.
You may also contact us by email at techsupport@twobtech.com or by phone
at +1(303)273-0559. In either case, a web ticket will be created, and future
communications with you will be through that ticket.
Initial support involves trouble-shooting and determination of parts to be
shipped from 2B Technologies to the customer in order to return the product to
operation within stated specifications. If such support is not efficient and
effective, the product may be returned to 2B Technologies for repair or
replacement. Prior to returning the product, a Repair Authorization Number
(RA) must be obtained from the 2B Technologies Service Department. We will
provide you with a simple Repair Authorization Form to fill out to return with the
instrument.
￥35000.00
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